By James Santagata
Principal Consultant, SiliconEdge
"So, what, you think you're a minder read and can read minds, right?! Ha!"
I often find myself fielding this question although sometimes it's delivered in a tone of voice that conjures up images of an accusation such as "charlatan!" rather than a genuine question.
But that's okay, as it shows interest and engagement on the person asking it and once they allow me to explore a little more with them, they are usually hooked and have an "aha!" moment.
This most often occurs when I deliver the Psychological Jujutsu, Organizational Power Dynamics or Supercharged Sales training to my group classes or when I coach an individual. It seem that almost without fail, this occurs during the course of a particular exercise or coaching session when I'll cold read a person or situation or analyze a situation that is described to me and then "nail it" without ever having met the particular party in question and most often without ever having been completely privy to all facts or details surrounding the party or situation.
Examples have included individuals and situations such as the problematic office admin who went from threats of power harassment to suddenly gleefully resigning, the top salesperson who had a court order for the garnishment of his wages for payment to his former spouse and who decided to resign rather than have his money garnished to the problematic country manager who was quickly read and understood as being frightened of someone internally "taking" his job.
So the simple and honest answer to this question or perhaps the rejoinder to this accusation is, of course, I'm not a mind reader nor do I purport to be. And yet my results are there and they are what they are with them being more often than not extremely uncanny in their accuracy.
The most important insight from my work and research that I try to impart to my students, clients and skeptics is that you don't need to be a mind reader to be accurate in your reading of a situation because in most cases the party in question through their actions, reactions and inactions almost to a tee loudly and graphically telegraphs exactly what they are thinking and how they are thinking as well as their intentions.
They also communicate this through both their acts of omission (including benign neglect and mindful tarpitting) as well as through acts of commission. In some cases the acts maybe overt in nature and in other cases covert.
It matters not.
Sometimes, I'll wait to passively receive this silhouette and then begin to outline their profile, but more often than not I do as I advise all my students and clients -- make like sonar and make like radar by actively and continually pinging and painting your environment and targets.
It's that simple.
And you should use this daily until it becomes a root kit script -- one that requires no conscience deployment or utilization, and one that becomes as internalized, integrated and critical to your very survival as breathing.
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